News

Stay in the loop with company updates and insights from our talented team.

/categories/customer-loyalty/

Fors Marsh Group Customer Loyalty Team Awarded 2015 SIOP Wiley Award

customer loyalty / conferences / io psychology / featured / news
February 27, 2015 –Fors Marsh Group’s GSA Customer Loyalty team members were recently awarded the Society for Industrial and Organizational Psychology (SIOP) Wiley Award for Excellence in Survey Research for their work on the General Services Administration’s (GSA) Federal Acquisition Service (FAS) Customer Loyalty Study (CLS). Recipients include Brian Griepentrog, Joseph Luchman, Sarah Keaton, Sean Marsh, Ronald Vega, and Kara Marsh. The SIOP Wiley Award for Excellence in Survey Research recognizes excellence and innovation in the design of employee or customer survey research methods or techniques, and also the use of survey results to impact organizational effectiveness and performance. As a whole, the GSA FAS CLS was an ideal candidate given its foundation in scientific survey methods, use of a well-designed and... more
0