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The Role of Feedback in Goal-Setting and Employee Evaluation

featured / blog / performance reviews / career development / organizational performance
Fors Marsh Group Goal Setting Process Now that we’ve defined goals and discussed both where they come from and how they link to performance evaluations, I’d like to spend most of this second post discussing the middle part of the goal-setting cycle (namely feedback and revision). There’s a lot of discussion surrounding “how to give feedback” that is, frankly, not relevant to the questions at hand in this blog post. Instead, we’ll focus on the role of feedback play in goal setting and performance appraisal. Let’s tackle each of these independently. Feedback and Goal-Setting If you remember, we’ve defined goals as measurable behavioral plans that bridge a gap between an employee’s current and desired... more
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The Goal-Setting Cycle – When SMART Just Isn’t Enough

featured / blog / performance reviews / career development / organizational performance
"Regardless of the system used, in the vast majority of cases, all of the parties involved are unhappy with the appraisal process" - DeNisi & Sonesh (2011) I’m not sure there’s another sentence of any article that’s stuck with me more than the one above. DeNisi and Sonesh go on to describe that, they believe, this is because nothing productive ever comes out of the review process. Perhaps this is because it took us as I/O Psychologists until the early 1990s to realize that performance improvement should be the ultimate goal of the evaluation process.1 This notion – that performance appraisals exist not only to measure but also to improve employees’ performance – represented a fundamental shift in a field that was previously... more
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A Raise by Any Other Name?

organizational psychology / career development / featured / performance reviews
Much has been made recently of the movement away from performance review systems. Last year The New York Times expressed in wonder that "Mc" In July, consulting giant Deloitte "banned" performance reviews, and just recently fellow heavyweight Accenture made the headlines by announcing that they are In July, consulting giant Deloitte doing away with their performance review system . What a wonderful time for those looking to fly under the radar in corporate America! Time to go to work and go through the motions: nobody looking over your shoulder anymore, no more consequences for taking it easy at work, nothing but easy living. For once it's easy to feel sorry for the hardworking overachiever instead of the underdog.... more
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